Obviously you will need to access your email account to send/receive emails. To do this you can either use web-mail or an email client. We recommend using Outlook Express, which is included with Microsoft Windows. To learn how to setup Outlook Express, you will need these settings:

Mail Server: POP3
POP3 Server: mail.bluestarinternet.net
SMTP Server: mail.bluestarinternet.net
Account Name: user@bluestarinternet.net (Use your full email address)
Password: This is the password for the above email account

* You can see screen shots on how to setup Outlook Express [Here]

Enable SMTP Authentification (Required):

-   Open Outlook (Express).
-   Click [ Tools ] on the top menu
-   From the dropdown menu select [ Accounts ]
-   Highlight your account and select [ Properties ]
-   Click on the [ Servers ] tab.
-   Look for Outgoing Mail Server (bottom)
-   Under that, check the “my server requires authentification” box [ X ]
-   Click [ Apply ] and then click [ Ok ]

Logging into Webmail:

You can access web-mail at http://bluestarinternet.net/webmail. Then, a popup will appears asking for a username and password. The username would be a full email address and the password would be the password for that email account.

I can receive email, but I cannot send email:

If you can receive email, but you cannot send email, assure you enabled SMTP authentification. Detailed instructions how how to do this can be found above.

Some broadband platforms and ISPs require specific mail servers. If you are still having problems, and when your broadband service is contracted through Bluestar, please contact us for further assistance.